Always Care More- #MotivateUs Quote of the Day + Something Extra
Published: Wed, 10/21/15
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Hi ,
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Now onto the "little extra" for today: Show How Much You Care Jessie's Glove I do a lot of management training each year for the Circle K Corporation, a national chain of convenience stores. Among the topics we address in our seminars is the retention of quality employees - a real challenge
to managers when you consider the pay scale in the service industry. During these discussions, I ask the participants, "What has caused you to stay long enough to become a manager?" Some time back a new manager took the question and slowly, with her voice almost breaking, said, "It was a $19 baseball glove." Cynthia told the group that she originally took a Circle K clerk job as an interim position while she looked for something better. On her second or third day behind the counter, she received a phone call from her nine-year old son, Jessie. He needed a baseball glove for Little League. Hmmm.. what is going to happen now? Read the rest of the story: Have a great day filled with kindness and concern for others! Love, Marlene Oh yes, a link to the image: |