Are You An Effective Communicator? + Something Extra -Saying Hello

Published: Wed, 10/19/16

Hi ,

It's Wednesday, October 19, 2016.​​

Quote:
"Communication is a skill that you can learn. It's like riding a bike or typing. If you're willing to work at it, you can rapidly improve the quality of every part of your life."
--- Brian Tracy

Oh yes: a link to the image or you can copy and paste the url into your browser.

This week's "Something Extra" :

The Difference A Hello From A Stranger Can Make


It's 8:00 AM. I take the same route to work each day, seeing the same places and familiar faces. I walk by the bus terminal and see the busload of business people coming from the northern suburbs, hustling onto the escalators and dispersing throughout downtown to the many buildings and offices.

I walk by the muffin shop, where there's always a line for muffins and coffee. I see people dropping-off their laundry at the dry cleaners, and the line at the Starbucks for a morning boost.

I walk through Marshal Field's, and pass by the security guard stationed in front of the men's shirts, dressed in the standard uniform, black pants, black shoes, and white shirt. He's a tall, slender attractive African American with a mustache and dimples. The security guard greets everyone that walks by. No one is left-out. "Hello", "Good morning", "How are you". He makes small talk with many of the passer-byers, complimenting their outfits, and wishing them well.

I admire how he knows so many people by their first name. His simple hello makes people feel special. He's more than a security guard; he's a staple of the morning rush. His presence and cheerful smile becomes a part of my day. When he's absent, it's noticed. I feel an emptiness.

The first few times I see the security guard, I don't say hello back to him when he says hello to me. I'm in my own world, contemplating the day's activities. One day I say hello back. This continues for a couple weeks. "Hello" "Good morning". We continue to greet each other day after day. Then one Friday morning he wishes me a good weekend. Then on the following Friday he wishes me a good weekend again.

What happens next?


Have a delightful Wednesday,

With love and blessings,
Marlene